Frequently Asked Questions

Is it wearable?

Yes, all systems have a wearable pendant that can be used around the neck or placed in a purse, pocket or pouch.

Is it waterproof?

These systems are water resistant. They can be worn in the shower, but should not be submerged in water.

What is its range?

The CareTaker Sentry works anywhere inside your home. The Caretaker Sentry with Two-Way Voice can be used in your home and in the yard and immediate surrounding area.
The Belle and Belle+ work anywhere in the US where there is a cellphone signal.

How long does the battery last?

We recommend the batteries be charged everyday, but batteries will last from 3 to 5 days.

How hard is it to set up?

Very easy. The CareTaker systems plug into your existing landline phone. The Belle and Belle+ simply need to be charged using any electrical outlet.

Can you designate who gets notified?

Yes. You choose who is notified and in what order. You can choose family members, friends, or neighbors. Emergency services are engaged if none of those contacts can be reached.

Is it 24/7?

Yes. You will get a response anytime you activate the call signal.

Is there a contract?

No, there are no contracts. You can pay by the month or the year and you can stop using your system at anytime with no penalty.

Does it have fall detection?

Yes, the Belle + has that feature.

Does it have GPS tracking and location?

Yes, the Belle+ has those features which allows others to load an app on their smartphone which enables tracking. Tracking is also possible with a web connection and by texting.

Can I pay in advance?

Yes, paying for a year in advance gives you a discount. And we refund any money not used if you discontinue service before the year is up.